PRIVACY POLICY
The REA Solar Privacy Policy was updated on January 30, 2024.
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Your privacy is important to REA Solar. (together with its affiliates, “REA Solar”). The following Privacy Policy (this “Policy”) discloses the information practices followed by REA Solar with respect to your personal information we gather through our website (this “Site”), the way we use the information internally, and our policy regarding sharing information with others. We have implemented these practices for this Site and related pages.
What information do we collect?
We collect information from you when you register on this Site, respond to a survey, or fill out a form. Personal information gathered on this Site means any information that is related to an identified person, or that may be used to identify an individual, including, but not limited to: first and last name; email address; a home, postal or other physical address or other contact information; title, birth date, gender, occupation, industry, or personal interests; and other information necessary or useful to provide a product or service that you have requested. You may, however, visit our site anonymously.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive or private information is transmitted via Secure Socket Layer (SSL) technology, and we keep the information secure.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways: i. To personalize your experience. Your information helps us to better respond to your individual needs. ii. To improve our Site. We continually strive to improve our Site offerings based on the information and feedback we receive from you. iii. To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs. iv. To process transactions. Your information will not be sold, exchanged, transferred, or given to any company other than an affiliate of REA Solar, for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. v. To administer a contest, promotion, survey or other Site feature. vi. To send periodic emails. The email address you provide for order processing will only be used to send you information and updates pertaining to your order. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
E-mail communications
E-mail is not necessarily secure against all forms of interception. If your communication includes sensitive information about you and you would prefer not to transmit this information in this fashion, please contact us by mail or telephone rather than e-mail. We collect only those e-mail addresses that are volunteered by the visitor, through e-mail messages addressed to our company or its employees, or through visitor responses via the “contact us” portion of the Site, e-mail marketing destination web pages and public events. We use the lists of e-mail addresses for marketing purposes and to inform those interested in our products about events, products, services or other items of interest. We may also use the lists of e-mail addresses volunteered by our visitors to register the visitor for an extranet account or to process orders for brochures and other written materials. You may opt-out of receiving the promotional or marketing e-mails at any time by notifying us as a reply to any unwanted e-mail, or by writing to REA Solar at 6/19 Lennox St, Redland Bay QLD 4165. This opt-out procedure will not be available for e-mails that are necessary to provide confirmation of a completed transaction (such as a purchase, service request or change in the visitor’s user profile) or for e-mails that confirm a visitor’s status as a registered user of the REA Solar customer extranet.
Other personal information
We may use a mailing address or phone number that a visitor provides for a variety of REA Solar related reasons. We may send periodic mailings to visitors or make telephone calls to inform those visitors who have provided a mailing address or telephone number of new products, services or events. We may share your information with our affiliates such as REA GLOBAL PTY LTD. If you do not wish to receive such calls or mailings, you may request to be removed from the contact list by contacting REA Solar at admin@reaglobal.com.au or by telephone 1300 360 047. Additionally, you may make your request by writing to REA Solar.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted affiliates, such as REA, Solar., and third parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. As we develop our business, we may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of REA Solar or as part of a corporate reorganization or stock sale or other change in corporate control.
Third-party links
At our discretion, we may include or offer third-party products or services on our Site. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.
Changes to our Privacy Policy
By using this Site, you consent to the collection and use of your information as we have outlined in this Privacy Policy and to our Terms of Use Policy. REA Solar may decide to change this Privacy Policy from time to time. When we do, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it.
Contacting us
If there are any questions regarding this privacy policy, you may contact us using the information below: admin@reaglobal.com.au 1300 360 047